確保真實性|官方品牌包裝|免費的全球快遞運輸| 14天退貨政策

確保真實性|官方品牌包裝|免費的全球快遞運輸| 14天退貨政策
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確保真實性|官方品牌包裝|免費的全球快遞運輸| 14天退貨政策
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確保真實性|官方品牌包裝|免費的全球快遞運輸| 14天退貨政策
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確保真實性|官方品牌包裝|免費的全球快遞運輸| 14天退貨政策
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確保真實性|官方品牌包裝|免費的全球快遞運輸| 14天退貨政策
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Size Guide

EU/US	EU 35.5 / US 5.5	EU 36 / US 6	EU 36.5 / US 6.5	EU 37 / US 7	EU 37.5 / US 7.5	EU 38 / US 8	EU 38.5 / US 8.5	EU 39 / US 9	EU 39.5 / US 9.5	EU 40 / US 10
Foot Length	8.5""	8.7""	8.8""	8.9""	9.1""	9.2""	9.3""	9.4""	9.6""	9.7""	9.8""

常問問題

How do you certify the authenticity of the products?

We strictly source all our products from authorized dealers and retailers. In addition, we employ a professional third-party authentication company to authenticate these goods before we purchase - this company has over a decade of experience authenticating goods from our brands. We also have an in-house authentication and quality control team that conducts a thorough secondary inspection before any product is shipped to you.

All products come with original brand packaging.
WHERE DO YOU SOURCE YOUR PRODUCTS?

We have long-standing direct relationships with multiple global retailers and authorized dealers (many of which are in Japan). We also import in bulk at discounted rates that general consumers simply cannot get.
Do I have to pay customs or import taxes?

No, all taxes and customs duties are prepaid and included in the price.
DO YOU OFFER REFUNDS?

Yes, we offer full refunds, given that you contact us within 14 days of receiving your order, and that your product is in its original condition with original packaging. Furthermore, to be eligible for a full refund, the product(s) you received must be either defective or incorrect. Otherwise, your order is only eligible for an exchange. Please read our full Refund Policy here.
How fast will my order arrive?

Your order will arrive in 5-7 business days with our free global express shipping.
What if my question isn’t answered here?

Feel free to reach out to us at contact@trove.jp or visit our FAQ page for more information.

Let customers speak for us

from 338 reviews

The Row 是永恆的。品質優良，採用原包裝，包裝完好。強烈推薦。

格蕾絲·馬丁

2025年3月4日

Trove 的 Goyard St. Louis 手提包很漂亮。整個購買過程的溝通非常順暢。

保羅威廉斯

2025年3月4日

Goyard 卡片夾時尚又實用。每天都會使用它。

伊莎貝拉懷特

2025年3月4日

Trove 的 Loro Piana 羊絨是純粹的幸福。客戶服務超出預期。強烈推薦。

威廉·約翰遜

2025年3月4日

Loro Piana 鞋子是純粹的奢華。布料柔軟，完美貼合。迅速且安全的送貨。

皮特·約翰遜

2025年3月4日

喜歡這場爭吵。收到了對我的新包的讚美。很棒的服務。

威廉懷特

2025年3月4日

Trove 的 Loro Piana 毛衣物有所值。奢華的感覺，及時的運輸。五顆星。

理查瓊斯

2025年3月4日

Trove 的 Loro Piana 鞋款非常舒適。品質優良，出貨迅速。還會再買。

阿比蓋爾威爾遜

2025年3月4日

Trove 的客戶服務非常出色。我的 The Row 訂單很快就送達了，而且包裝精美。強烈推薦。

娜塔莉·卡林頓

2024年10月14日